DAP's Human Resources strategy focuses on attracting, developing and retaining talent to support a resilient and sustainable business model. We recognise that our employees are the driving force behind our operational performance and long-term success. We are committed to fostering a workplace culture built on respect, integrity and inclusivity, ensuring an equitable and supportive environment.
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Our People
Workforce Overview
As of December 2025, the Company employed 1,435 staff members, representing a 9.5% reduction compared to 2024. This change reflects ongoing efforts to strengthen our operating model through automation, process improvements and more sustainable business practices.
Our workforce remains strongly anchored in Malaysia, where 66.2% of employees are based in Taiping, Perak, supporting our manufacturing and warehousing operations. Women represent 64% of our workforce, while the proportion of women in Top Management and Management roles increased by 2.6%, reinforcing our commitment to leadership diversity.
Training & Competencies
Building a skilled and responsible workforce remains essential to our long-term sustainability. We continue to invest in structured technical training across key areas such as quality management, maintenance, environmental management and occupational health and safety.
In response to the increasing prevalence of cyber threats, we continued deploying cybersecurity e-learning initiatives to strengthen employees' awareness and preparedness. Our governance framework is further reinforced through regular anti-corruption training and targeted anti-modern slavery awareness programmes for procurement and HR personnel.
In 2025, the Company delivered 18,447 hours of employee training, representing an average of 12.9 hours per employee.
Climate Fresk Workshops
In 2023, DAP introduced Climate Fresk — an interactive educational workshop based on the scientific findings of the Intergovernmental Panel on Climate Change (IPCC). DAP launched its Climate Fresk journey with the Chairman, CEO and Directors participating in the first workshop during the General Assembly. Between 2023 and 2025, the programme was extended to English-speaking teams in Malaysia and Vietnam. To date, approximately 200 employees have completed the workshop. In 2026, we plan to train additional internal facilitators and extend the programme to Malay-speaking employees.
Occupational Health and Safety
Health and safety remain a core operational priority across our activities. In 2025, we recorded 34 occupational accidents, resulting in 372 lost workdays. The increase occurred in a context of higher production intensity and a temporary phase of operational reorganisation. All reported incidents were recorded and investigated, with root cause analyses conducted and corrective and preventive actions implemented. No fatal accidents were recorded during the reporting year.
Several operational initiatives were implemented across our Malaysian manufacturing sites to strengthen prevention and risk control:
- Regular safety briefings and toolbox talks to reinforce awareness of workplace hazards and safe practices.
- Routine workplace inspections conducted by the EHS team and Safety and Health Committee.
- Safety induction training for new employees and refresher sessions.
- Periodic hazard identification and risk assessments to review operational risks.
- Systematic recording and investigation of incidents, near misses and unsafe conditions.
Our Vietnam manufacturing site maintained a strong safety performance in 2025, recording zero occupational accidents for the second consecutive year. Building on this foundation, DGM continued to strengthen its Safety Management System in alignment with ISO 45001 principles.
Road Safety
In 2025, 19 commuting-related accidents were reported, resulting in 334 lost workdays due to injuries — a decrease compared to 2024 (23 accidents and 448 lost workdays). No commuting-related fatalities were recorded during the year.
In alignment with government-led initiatives, we continued deploying our Work-Related Road Safety Program (WRSSP), which includes:
- Awareness and defensive driving training sessions.
- Periodic vehicle inspections to promote roadworthiness.
- Reinforcement of internal safety policies related to commuting practices.
Employee Engagement & Workplace Wellbeing
In May 2025, our Singapore Headquarters relocated from Tagore Lane to New Tech Park, Singapore. Located next to Lorong Chuan MRT station, the new office offers improved commuting convenience and a more comfortable open-plan working environment encouraging collaboration and employee wellbeing.
Across our companies, we organised a range of engagement and wellness activities:
- Singapore: Family Day at Universal Studios Singapore, Movie Day and sports activities such as pickleball and spinning sessions.
- Malaysia (Selangor): Annual Team Building Programme at Amverton Cove Golf & Island Resort with outdoor activities including paintball, ziplining and a talent show.
- Thailand: Run & Walk Step Challenge and a 30-Day Healthy Eating Challenge.
We also celebrated International Women's Day 2025 across our regional offices through a terrarium workshop in Singapore, an Ao Dai cultural competition in Vietnam, and a Women's Day Recognition Board in Shah Alam.
Sustainable Office Competition
For several years, we have been organising a Sustainable Office Competition to encourage teams across our offices to turn sustainability ideas into concrete, locally driven actions. In 2025, the number of initiatives submitted nearly tripled compared to the previous year, reflecting stronger employee participation and deeper integration of ESG.
Environment — Environmental Innovation Driven by Offices
- Indonesia (PT Faretina): Conducted its first customer survey on sustainable packaging; implemented waste segregation, used-cooking-oil collection for biodiesel, composting and ecoenzyme production; and supported mangrove planting, coral reef restoration, and coastal cleanup activities.
- Malaysia (A. Clouet Malaysia): Focused on energy efficiency, sustainable office behaviours and waste reduction including "lights-off" campaigns and promotion of low-waste dining.
- Thailand (The Commercial Company of Siam): Implemented structured environmental programmes covering recycling, energy-saving campaigns, and a two-month CO₂ reduction challenge encouraging carpooling and 5R practices.
- China (Denis Frères Shenzhen): Launched a product developed with recyclable packaging made from sugarcane pulp, replacing conventional plastic packaging.
Social — Supporting Employees and Local Communities
- Malaysia: Monitored Indoor Environmental Quality, reinforced workplace safety through fire drills, and promoted cross-cultural inclusion initiatives.
- Thailand: Strengthened actions related to gender equality, International Women's Day activities, and Diversity, Equity and Inclusion initiatives.
- China: Organised community visits with elderly residents using Alce Nero pasta to encourage social interaction and inclusion.
Governance — Reinforcing Ethical and Responsible Practices
- Strengthening internal awareness of responsible business policies, including codes of conduct, whistleblowing principles and compliance communications.
- Implementation of anti-corruption awareness and training initiatives at entity level.
- Engagement with suppliers and business partners to reinforce ethical expectations.
Our Partners
Supplier Code of Conduct
Since its introduction in 2017, DAP's Supplier Code of Conduct (SCOC) has defined our expectations regarding responsible business practices. In 2023, we conducted a comprehensive review and enhancement of the SCOC, incorporating six years of experience and aligning with updated governance frameworks, including the UN Global Compact principles.
The revised SCOC reinforces DAP's commitments to key ESG areas, including human rights, social governance, anti-corruption, anti-modern slavery, climate change, environmental protection, and resource conservation. Three screening mechanisms ensure effective implementation:
- Suppliers with an annual turnover exceeding SGD 100,000 are required to comply with the SCOC.
- For suppliers in transportation, fishing, or palm oil industries, the threshold is lowered to SGD 5,000 to ensure strict compliance in high-risk sectors.
- Suppliers with existing stringent Codes of Conduct may be deemed compliant with DAP's requirements.
Centralised Supplier Management Approach
To enhance operational efficiency and sustainability, we are implementing a centralised supplier management system. This initiative aims to streamline procurement processes, strengthen supplier relationships, and drive long-term value creation through two procurement categories:
- Strategic Procurement: Suppliers providing essential goods and services that directly impact business operations, product quality, and customer satisfaction. With these partners, we prioritise collaborative relationship-building, joint innovation, performance management, and compliance with ESG standards.
- Non-Strategic Procurement: Suppliers providing non-essential goods and services, typically answering local needs with limited impacts.
Our Consumers
Ensuring the safety, quality and transparency of our products is a core responsibility of Denis Asia Pacific. Consumer trust and well-being are central to our ESG approach and underpin our commitments related to product formulation, information disclosure and quality management.
Responsible Product Formulation and Clean Labels
As a responsible food manufacturer and distributor, DAP aims to develop products that are as close to 100% natural as possible. Our flagship brands, Ayam Brand™ and Ayam™, follow a clean-label approach characterised by:
- Short and transparent ingredient lists.
- GMO-free ingredients.
- Preservative-free recipes.
- MSG-free formulations.
- Trans fat-free products.
In 2018, DAP introduced its "Green Labels" policy, voluntarily restricting its use to around 100 additives with a well-established and robust safety profile, compared to the approximately 350–400 food additives authorised globally.
Transparency and Consumer Information
DAP considers clear and accurate consumer information an essential component of responsible business conduct. All products are labelled in accordance with applicable regulatory requirements, with ingredient lists designed to be clear, accurate and accessible to consumers.
Mercury Analysis for Canned Tuna
Since July 2016, every batch of our tuna production has undergone independent mercury testing. Between July 2016 and December 2025, all 7,423 production batches of canned tuna complied with the Codex Alimentarius and the stringent global limit of 0.5 ppm for methylmercury.
Since 2023, our independent laboratory has achieved a detection limit of 0.002 ppm and a quantification limit of 0.005 ppm, allowing for even greater precision and oversight:
- 99.5% of tested batches contained mercury levels below 0.2 ppm (range: 0.005–0.195 ppm).
- 0.5% of batches recorded levels between 0.20 ppm and 0.29 ppm, remaining well below the regulatory threshold of 0.5 ppm.
To the best of our knowledge, we are among the very few mass-market tuna brands globally to conduct mercury testing on 100% of production batches.
Radioactivity Control for Canned Fish
As an added precaution, we conduct radioactivity testing on samples from every batch of sardines and mackerel. By the end of 2025, more than 19,000 batches had been tested, with results consistently confirming the absence of radioactive contamination above applicable safety thresholds.
BPA-Free Commitment
Commencing in 2015, and in adherence to evolving global regulatory standards, we have been actively engaged in eliminating Bisphenol A (BPA) from our can linings. In 2025, all coconut products and most canned sardines, canned mackerels and canned tunas were packaged in BPA-free cans.
Products currently undergoing the BPA-Free transition as of 2025 (representing 11% of total sales volume):
- Dry barley
- Baked Beans range
- Canned tuna produced and distributed in China
- Canned sardines and mackerels produced in Thailand
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Pho Soup
A recipe that can be made using Ayam™ Vietnamese pho soup paste
Our World
Ayam Brand™ Community Care Campaign 2025
The 2025 Ayam Brand™ Community Care Campaign, themed #AyamBersamaMu Sihat & Cergas (Advancing Nutrition Education and Nationwide Food Distribution), focused on promoting healthy eating habits and active lifestyles among Malaysian children. In 2025, 1,295 children from 29 NGOs in the Klang Valley benefited from the programme, receiving a total of 233,100 nutritious meals.
Since its inception in 2008, the initiative has supported over 29,645 individuals across 664 charity homes and NGOs nationwide, delivering more than 2.4 million nutritious meals to communities in need.
A key highlight of the 2025 campaign was a collaborative CSR programme with Sunway XFarms, providing underprivileged children with practical exposure to nutrition education and sustainable food practices. Participants took part in:
- A "Suku Suku Separuh" nutrition education session using Ayam Brand™ products.
- A hydroponics workshop utilising recycled cans.
- A guided greenhouse tour introducing sustainable urban farming concepts.
- A meaningful "Farm-to-Fork" lunch with fresh produce from the farm.
Ayam Brand™ also partnered with Food Aid Foundation to support nationwide food distribution, helping ensure continued access to nutritious food for vulnerable communities.
Other Community Initiatives
In 2025, our entities continued to support local communities across our markets through product donations, volunteering and partnerships with social organisations, focused on vulnerable groups, health and wellbeing, food access, and community solidarity.
- Australia: 18 employee volunteers supported the Exodus Foundation in Sydney, helping to prepare and serve meals to people in vulnerable situations.
- Thailand: Supported SOS Thailand, a local university community, and flood victims through the NBT donation centre.
- Vietnam: Denis G.M. donated products to a Mental Health Rehabilitation Centre, reaching approximately 1,500 beneficiaries. Product donations were also made to six orphanages during the Ramadan period.
- China: Our Shenzhen team organised community visits to an elderly nursing centre, a speech and hearing rehabilitation service, and an animal care activity.
- Indonesia: PTF organised product donations to local orphanages and communities affected by natural disasters.
- Malaysia: Employees participated in a blood donation campaign recognised with the "Most Active Blood Donation Campaign" award. Financial assistance was also provided to employees affected by flooding in Taiping.
- Singapore: Donations to Khoo Teck Puat Hospital and NTUC Health Bedok; contribution of more than 12,000 food products to Willing Hearts; support to Mono Foods, a social enterprise focused on food sustainability; and continued support of "365 Hours of Music".
Cultural and Artistic Contributions
DAP owns an important masterpiece: "Chô Bo", an oil painting by renowned French artist Joseph Inguimberty, a key figure in the Hanoi School of Fine Arts. Recognising its cultural significance, we have loaned "Chô Bo" to the National Gallery Singapore since 2021, where it is prominently displayed alongside "Panorama of Chô Bo", a lacquer painting by Inguimberty's esteemed Vietnamese student, Nguyễn Văn Tý.
With nearly 165 years of heritage, DAP owns a collection of significant Southeast Asian artworks. In alignment with our commitment to cultural preservation and accessibility, we remain open to lending more pieces to museums, ensuring they inspire and educate future generations.